I have the opportunity to develop a digital lit curriculum for people being released from incarceration, some of whom have done over 20 years in prison.
This has the potential to have huge positive impacts on their lives; they need to know how to attach a resumé to an email, and how to avoid scammers, among many many other basic skills we all take for granted.
Please if you have any input I would appreciate it because I am not omnipotent and can't think of everything.
Please boost this!
@rchrd My biggest suggestion would be to ensure that alongside avoiding scams, there is a serious place for Personal Security on the web.
A lot of people whom have zero experience with the Digital Landscape are far too forthcoming with information that can lead to problems with Personal & Account Security down the line.
I’ve always found that it was best to teach concepts like; Secure Passwords & Safe Links vs Unsafe Links as apart of the core foundation of Basic Web Security.
Recognizing social engineering should be a big bullet point. Never trust an interaction in which you aren't the originator (e.g., you going to a website vs. clicking on a link delivered to you, you looking up a company and calling them vs them calling you, etc.)
@rchrd I'm a public librarian and a large part of my focus in branch is on digital literacy and the digital divide. I can't advise in terms of resources, but I'd stress that the most important thing I've found from 3 years of work it is that a huge amount of it comes down to having on-hand in-person demonstrations that allow someone to grasp the very basics navigating and using devices. I don't know how easy that is to implement but it's really crucial.
@rchrd Like from a practical level, a lot of it is working on building confidence, answering questions and encoraging trial and error while signposting things that contain risk (as well as scams, also areas people who are tech fluent know implicitly to take care when open, factory resets, delete all buttons etc.).
@rchrd It's a difficult balance to strike as is understanding that everyone will come from in from a different place be it class/generation/socioeconomic factors, and being inclusive of that. That's why I'd advise interfacing with whatever team is able to provide in-person support and signposting, though obviously that's really contingent on budgets and however it interfaces with public sector organisations.
@godtierchaoticgay thank you so much for your input, I may message you actually because you have so much experience I hope that's okay
@godtierchaoticgay my vision is to mirror a phone screen onto a vertically oriented television actually, because it will be so much better than watching a slide presentation
@rchrd my partner has been building and teaching a diglit curriculum for adults with developmental disabilities for a year or so now. i should just peer-pressure her onto this platform to follow this thread alone.
@ghorwood for real though I would love to hear your friends take. Navigating this is so varied, some of these participants will have learning disabilities
@rchrd maybe this is already core to what you’re doing, but I’ve noticed that people often struggle to interpret the visual language of computers. There are a lot of symbols that may be “obvious” for those who have experienced the evolution, but are nonsensical for those who haven’t:
the hamburger menu icon, that settings are often a gear in the top left or right, the contact info on a site is usually at the bottom, which type of system is asking for a pw (OS, site, program)
@b_cavello another part of the framework I'm developing is an assessment questionnaire. The assessment questionnaire will cover basics to slightly more advanced topics, such as like what a paperclip does (attachment) or a burger menu or whatever.
@b_cavello I think a basic paradigm is going to be that the beginners will take all three classes, the intermediates will take only class two and three, and the slightly more advanced people will only have to take class 3
@rchrd That makes sense! If that doesn't work, you could also maybe do a peer-learning so the folks with more familiarity can help others.
@b_cavello so far the icons I want to touch are
@rchrd Great list! Also maybe mute/unmute and chat bubble. Also the "..." for things that contain more menu items. (Looking at the Zoom interface at the moment 😜)
@b_cavello added! I have a growing GitMind map of this whole beast actually if you'd like to see it. Message me and I'll link you
@crashsolo I've seen their site and got some ideas from them, the only problem is their lessons are all done on a large screen with a mouse and are very computer-focused. My training will be largely phone-focused because few in the population I work with will have personal computers.
Additionally, you can't complete their trainings on a phone. See attached; this occurs on the second slide of the most basic module, and you can't scroll over to find the laptop to the right. 🙄
@rchrd my one piece of input here, particularly re: scams but also generally, is don't focus on specific scams. Use them as examples if you must. But the important thing is building the habit of asking "if someone was trying to scam me by doing this, how would it work?" and "would the real * ever contact me in this way?" that gives one the ability to recognize them without keeping a complete list of them in their head.
@rchrd (You may recognize this as the "teach a person to fish" thing, because it essentially is. But a lot of people forget it when teaching knowledgey things, for some reason.)
@rchrd oh, also, the concept of locking your damn computer (or phone), and not sharing accounts (either local or remote).
"My roommate/partner read my emails when I was in the bathroom" should not be a thing that is even possible without at least some Actual Hacker Skills.
@rchrd I had worked on digital and media competences catalogue. It was meant to be used for assessing what skills kids need to be taught at what level in school. Perhaps useful:
(yes, the catalogue starts at page 352; yes, the domain sounds silly in English)
@rchrd my small suggestion is teach them something fun and free, as well as the important safety & privacy stuff - in particular, I was thinking of how there are how-to's/tutorials for just about anything on YouTube nowadays, so if there are any hobbies they'd like to pick up or handiwork skills they need a refresher on, for instance, it can be a great resource!
@hydrangea Yes! showing them the fundamentals of googling things and using YouTube to find something to learn
I'm not sure where in the course to put it tho
@rchrd Definitely information about how to spot a phishing email. What not to put in an email (SSN, etc.). How to find a job on a jobs website.
@rchrd Online privacy and personal data security would probably help a bunch. Broad stuff like the state of spying capacities of governments and corporations (like NSA or Pegasus), to personal stuff like which apps are most secure. This page has a bunch of the latter:
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