Please mind that the staff@mastodon.online e-mail is for inquiries related to the operation of the mastodon.online server specifically. If your account is on another server, we will not be able to assist you. For inquiries not related specifically to the operation of this server, such as press inquiries about Mastodon gGmbH, please contact press@joinmastodon.org. Additional addresses:
- Legal, GDPR, DMCA: legal@mastodon.online
- Appeals: moderation@mastodon.online
Funding
This server is crowdfunded by Patreon donations. For a list of sponsors, see joinmastodon.org.
Reporting and moderation
When reporting accounts, please make sure to include at least a few posts that show rule-breaking behaviour, when applicable. If there is any additional context that might help make a decision, please also include it in the comment. This is especially important when the content is in a language nobody on the moderation team speaks.
We usually handle reports within 24 hours. Please mind that you are not notified when a report you have made has led to a punitive action, and that not all punitive actions are externally visible. For first time offenses, we may opt to delete offending content, escalating to harsher measures on repeat offenses.
We have a team of paid moderators. If you would like to become a moderator, get in touch with us through the e-mail address above.
Impressum
Mastodon gGmbH
Mühlenstraße 8a
14167 Berlin
Germany
E-Mail-Adresse: hello@joinmastodon.org
Vertretungsberechtigt: Eugen Rochko (Geschäftsführer)
Umsatzsteuer Identifikationsnummer (USt-ID): DE344258260
Handelsregister
Geführt bei: Amtsgericht Charlottenburg
Nummer: HRB 230086 B